Shipping policy
Domestic Orders
When will my goods be shipped?
All domestic orders placed before 1 pm on a working day are dispatched on the same day.
Orders placed after are dispatched on the next working day.
We work Monday thru Saturday except Public Holidays
How do you ship my order?
For Pan India deliveries, we have chosen DTDC, Dehlivery, Ecom and Blue Dart to ship our products.
While our delivery partners try to service every part of India, there are sometimes exclusions. For any exceptional cases, we will get in touch with you while processing your order.
How can I track my order?
Once your order is shipped, you will receive an email with tracking details of your order.
Click Here to track your order.
All orders are non returnable and non refundable.
In case of damage or breakage in-transit, complaints will be accepted within 48 hours of delivery. To register you complaint click here
When will my goods be shipped?
All international orders placed before 2PM on a working day are dispatched on the same day.
Orders placed after are dispatched on the next working day.
We work Monday thru Saturday except Public Holidays
How do you ship my order?
For International deliveries, we have chosen DHL Express and FedEx to ship our products.
While our delivery partners try to service every part of the world, there are sometimes exclusions.
For any exceptional cases, we will get in touch with you while processing your order.
How can I track my order?
Once your order ships, we'll notify you via your registered WhatsApp number and email, providing tracking details for your order.
What about returns?
All orders, once shipped, are non returnable.
In such case of damage or breakage in-transit, complaints will be accepted within 48 hours of delivery.
When will I get my order?
Transit time for domestic orders is as follows:
Indian Subcontinent - 1 to 3 Working Days
GCC - 2 to 4 Working Days
South East Asia - 2 to 4 Working Days
Europe/UK - 2 to 4 Working Days
North America - 2 to 4 Working Days
Australasia - 2 to 5 Working Days
Rest of the World - 3 to 6 Working Days
Where do you ship from?
All our goods are shipped directly from our facility in Gurgaon, India.
What is the procedure for receiving shipments Internationally?
All your orders are packed to include your official "Export Invoice"
Depending on the country from which you are purchasing, you may be required to pay Import Duty charges upon clearance.
Our courier providers are paid to deliver to your doorstep (after import clearance).
For any assistance, you can call our line on +918448952009 (Please select your language and then select extension 2) or email us on [email protected]